Start with her day, not your conclusion.
Ask what feels tiring, frustrating, or harder than it used to. Give her time to answer. The first conversation does not have to end with an agreement.
Be specific about your own limits.
“I can bring groceries on Saturday, but I can’t come every afternoon” gives you both something concrete to work with. You can be honest without blaming her.
Offer a small choice.
Would company on a walk be welcome? Would she like help preparing a meal? Start with a task she would actually value, rather than introducing a long list of things she needs.
Keep her preferences in the room.
Ask what would make a new person feel easier to welcome, and what would make her uncomfortable. Use the answers when you talk with a care provider.
Leave room for another conversation.
You can say, “We don’t have to decide today. I wanted to understand what you think.” If the situation is urgent, involve the appropriate professional rather than relying on a website guide.