Ask Mom what would help her feel comfortable.

Would she like you to be there? Is there a time of day she prefers? Let her help shape the introduction.

Share the everyday details.

The name she likes to be called. Her morning routine. What she welcomes help with and what she wants to do herself. The printable Mom We Should Know page gives you a place to start.

Keep the first conversation simple.

Make room for a proper hello before talking through tasks. Invite Mom to explain how she likes things done.

Check in afterward.

Ask what felt comfortable and what didn’t. Bring concerns to the person coordinating care, and agree on what needs to change before the next visit.

A page to use with Mom